Products that cannot be purchased will disappear from e-commerce. We will integrate the quotation process into e-commerce, connecting it to consultations without stopping the comparison and consideration.
E-commerce in the manufacturing industry does not need to make everything a "cart purchase." Rather, for products that require quotes, are made to order, have unspecified specifications, or are project-based, increasing the focus on the purchase pathway can lead to higher dropout rates. On the other hand, if e-commerce and quotes are disconnected, it can result in lost opportunities due to issues like "not knowing where to request a quote," "conditions not being communicated," and "delays in responses."
This service correctly integrates a "quote request pathway" within e-commerce, designing a seamless process from condition input on the product page to quote request, sales response, and order placement. As a result, the quality of inquiries improves, response workload decreases, and the progression to negotiations advances.
■ Provided Content (3 points)
1. Design for distinguishing quote targets (rules for branching between buyable/quote/consultation needed)
2. Design of the quote pathway and form (input that meets conditions, reducing psychological barriers)
3. Operational/integration design (sales response, quote answers, history management, order conversion)
Deliverables: Design document for e-commerce with quote pathway + screens/copy + implementation specifications (to be implemented as needed)
*Please tell us the reasons for "requiring quotes (what is unspecified)." We will create it from the branching and input design.